Introducing the NHPA Academy Catalog

//Introducing the NHPA Academy Catalog
NHPA Academy Catalog

Introducing the NHPA Academy Catalog

Get More Out of Your Training: Upgrade your NHPA membership to access all training modules currently available and new ones when they launch at YourNHPA.org/membership.

If you are looking to develop a strategic plan for your business that includes robust training for your staff, scan the QR code to view the new North American Hardware and Paint Association (NHPA) Academy Catalog or visit YourNHPA.org/academy to download your own copy today. This catalog lists everything available through the NHPA Academy for Retail Development.

nhpa academy catalog

PROGRAMS INCLUDE:

Basic Training and Customer Service Skills
Teach employees the basics of the hardware industry, from hardlines and products to positive customer service and store safety skills.

Foundations of Leadership, Mentorship and Merchandising
Educate employees on how to be better leaders, effectively merchandise a store to maximize space and profit and how to mentor other employees.

Retail Management Certification Program (RMCP)
Students work with mentors on ways to more effectively run their operation and complete a final project designed for the student’s business

One-on-One Consultation
Meet with Kim Peffley, NHPA’s director of organizational development and consulting to discuss your operation and how to take it to the next level.