Take a walk through Jared’s Ace Hardware and Crossroads Outdoors, the stores owned by Jake Smith, the new chairman of the board for the North American Hardware and Paint Association. Click here to read the story about Jake and his operation in the March issue of Paint & Decorating Retailer.
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- Owner Jake Smith invested in lighting that he says makes a significant difference in the customer experience in the store.
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- Jake believes in creating opportunities for his staff and wants Jared’s Ace to be a business people enjoy working for.
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- Jake prioritizes cleanliness and organization in his operation so customers can easily find what they need.
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- This seed counter serves as a merchandising display and storage for seeds. The butcher block countertop has been in several Smith family businesses for over 100 years.
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- This mural leading visitors into the main area of Bishopville was commissioned by a local artist.
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- Jake Smith’s other business, Crossroads Outdoors, is a specialty sporting goods, outdoor recreation and clothing business.
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- One of the several friendly feline visitors we met on our tour.
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- The staff at both stores are trained to help customers (and Jake) find the right fit for their task, whether it’s for work or play.
